Can I use one account for more than one role?
Yes. One account can hold several roles. For example, a person can be a manager and also a participant if assigned that way in a workshop.
Workshop Commitment Tracker FAQ
Frequently asked questions
Help for Participants, Facilitators and Managers
Plain-language guidance for the current WCT flow: what each role does, what is visible, and what happens during follow-up.
Access and roles
Participant journey
Facilitator journey
Manager visibility
These answers are written for everyday platform users. They focus on the MVP process and the visibility rules agreed for Workshop Commitment Tracker.
MVP visibility rules
Access and roles
Use one account. The platform shows the pages that match your assigned role and workshop participation.
Why do I not see My commitments?
My commitments appears only when your account is assigned as a participant in at least one active workshop.
Why does Admin not have Manager view?
Admin and Facilitator already have broader setup and workshop views. Manager view is kept for manager-only access so role boundaries stay clear.
Participant journey
Participants use WCT to turn workshop intentions into visible follow-up actions.
What do participants do first?
They add 1-3 commitments after the workshop, including practical next steps and progress expectations.
What happens during follow-up?
Participants complete the active check-ins, update progress, share optional wins or support requests, and finish with a final reflection.
Can participants decide what to share?
Yes, where the workshop setup allows participant choice. Private answers remain private unless shared or configured for facilitator visibility.
Facilitator journey
Facilitators create workshops and guide the follow-up period without turning it into scoring or evaluation.
What can facilitators manage?
They create workshops, add participants and managers, set language, follow-up dates, cadence, themes, and visibility settings.
Can there be multiple facilitators?
Yes. Admin can assign multiple facilitators to a workspace so more than one person can support the workshop process.
Can facilitators see private answers?
Only where the workshop configuration and participant choice allow it. Otherwise private reflections stay private.
Manager visibility
Managers see follow-up status and shared patterns, not private participant reflections.
What can managers see?
Managers see visible commitments, named check-in completion status, shared wins, aggregated support themes, aggregated momentum, and aggregated final summaries.
What is not visible to managers?
Managers do not see private answers, unshared support requests, or individual private reflections.
When can a manager add commitments?
Only when the same account is also assigned as a participant in that workshop.
Reminders, momentum and privacy
WCT is designed for practical follow-up with clear privacy boundaries.
When are reminder emails sent?
Reminder emails cover missing commitments, opened check-in windows, missed check-ins, and final reflection timing, with daily and weekly frequency caps.
Does WCT score or rank people?
No. WCT does not use scores, rankings, peer evaluation, or AI interpretation in the MVP.
When are momentum insights shown?
Aggregated momentum is shown only when at least 3 participants responded, using participation, progress, positive themes, challenges, and support themes.
Open your dashboard for the live workshop view. If a role, task, or workshop is missing, contact the facilitator or Smart Minds support.
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