Can I use one account for more than one role?
Yes. One account can hold several roles. For example, a person can be a manager and also a participant if assigned that way in a workshop.
Workshop Commitment Tracker FAQ
Frequently asked questions
Help for Participants, Facilitators and Managers
Plain-language guidance for the current WCT flow: what each role does, what is visible, and what happens during follow-up.
Access and roles
Participant journey
Facilitator journey
Manager visibility
These answers reflect the current MVP: dynamic commitments, active check-ins, role-based Progress Report timing, final reflection after the last check-in, and the agreed visibility rules.
MVP visibility rules
Access and roles
Use one account. The platform shows the pages that match your assigned role and workshop participation.
Why do I not see My commitments?
My commitments appears only when your account is assigned as a participant in at least one active workshop.
Why does Admin not have Manager view?
Admin and Facilitator already have broader setup and workshop views. Manager view is kept for manager-only access so role boundaries stay clear.
Participant journey
Participants use WCT to turn workshop intentions into visible follow-up actions.
What do participants do first?
They add the commitments they want to keep after the workshop. A commitment can be one-time with a deadline or repetitive with a frequency and repeat-until date.
What happens during follow-up?
Participants complete the active check-ins, update progress, share optional wins or support requests, and finish with a final reflection.
When does Progress Report open?
For participants and managers, Progress Report becomes visible after the first check-in opens. Facilitators and Admin can monitor commitment intake from the start.
Can participants decide what to share?
Yes, where the workshop setup allows participant choice. Private reflection remains participant-only; shared wins and support requests follow the participant's sharing choice.
Facilitator journey
Facilitators create workshops and guide the follow-up period without turning it into scoring or evaluation.
What can facilitators manage?
They create workshops, add participants and managers, set language, follow-up dates, cadence, commitment deadline, themes, and visibility settings.
Can facilitators change settings after creation?
Yes. Settings can be changed after creation. Existing submitted check-ins stay as history, while the remaining future check-in cycles adjust to the latest dates and cadence.
Can there be multiple facilitators?
Yes. Admin can assign multiple facilitators to a workspace so more than one person can support the workshop process.
When can facilitators see commitments?
From the start. Facilitators can see who has added commitments, how many each participant added, and the commitment text person by person.
Can facilitators see private answers?
Facilitators see commitments, named completion, support requests, notes to facilitator, and final reflections where allowed. Private reflection remains visible only to the participant.
Manager visibility
Managers see follow-up status and shared patterns, not private participant reflections.
What can managers see?
Managers see visible commitments, named check-in completion status, shared wins, aggregated support themes, aggregated progress signals, and aggregated final summaries.
What is not visible to managers?
Managers do not see private answers, unshared support requests, or individual private reflections.
When can a manager add commitments?
Only when the same account is also assigned as a participant in that workshop.
Reminders, Progress Report and privacy
WCT is designed for practical follow-up with clear privacy boundaries.
When are reminder emails sent?
Reminder emails cover missing commitments, opened check-in windows, missed check-ins, and final reflection timing, with daily and weekly frequency caps.
Does WCT score or rank people?
No. WCT does not use scores, rankings, peer evaluation, or AI interpretation in the MVP.
When are team-level progress insights shown?
Team-level progress insights are shown from submitted check-ins. Private reflections and unshared content stay protected by the agreed visibility rules.
When can final reflection be completed?
The Final Reflection page is visible from the start, but it unlocks after the participant completes the last check-in.
Open your dashboard for the live workshop view. If a role, task, or workshop is missing, contact the facilitator or Smart Minds support.
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